ITIL® Foundation Question of the Week: Service Transition
Which of the following responses contain processes that are all defined in the Service Transition stage of the Service Lifecycle?
Read moreTraining in Business
Training in Business Resources and Trends
Combating Unconscious Bias in the Workplace
Unconscious biases can inadvertently undermine an organization’s goal of creating a diverse and inclusive work environment, an important characteristic of top-performing organizations.
Read moreTraining Your Employees to Protect Your Network
Among the many techniques for ensuring network security, employee training is often mentioned as one of the most effective.
Read moreCCNP Collaboration Question of the Week: CLI Command
You are troubleshooting video quality issues on a Cisco TelePresence system. Which CLI command shows the number of lost video packets and jitter during a call in progress?
Read moreTodays Wild West Preparing IT Professionals for Cybersecurity in the 21st Century
To beat a hacker, you have to think like a hacker: Fast. Adept. Pervasive. IT-savvy.
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