ITIL® Foundation Question of the Week: Categorizing Incidents
What is the reason for categorizing Incidents?
Read moreTraining in Business Resources and Trends
What is the reason for categorizing Incidents?
Read moreMost corporate directors and C-suite executives have gotten the message: Cybersecurity is no longer an IT issue; it is a strategic business issue.
Read moreIt’s no surprise that L&D departments are struggling to keep up with business demands, but maybe it’s because some long-standing assumptions just don’t hold up to today’s reality and research.
Read moreWhich discard digits instruction removes the access code from a number before sending the number onto an adjacent system?
Read moreIn today’s technologically charged business world, organizations must quickly adapt to emerging technologies or risk being left behind. As more training programs become virtual and learning moves beyond the event itself, a transformation to digital content delivery is essential to support today’s workforce.
Read more