Security+ Question of the Week
A clean desk policy requires?
Read moreTraining in Business
Training in Business Resources and Trends
Inside and Out Customer Service
How often have you heard a supervisor or manager exclaim, “It’s all about the bottom line? We need to do all we can to keep our customers,” or, “Without the customer we are nothing.”
Read moreWorking in a Matrix Organization?–?Keys to Success
As organizations look to do more with fewer resources and leverage scarce knowledge better across their entire organization, we see lots of companies moving to matrix structures. A matrix structure can be defined as ‘a mixed organisational form in which normal hierarchy is overlaid by some form of lateral authority or influence resulting in two chains of command – one along functional lines and the other along project lines.’
Read more13 Sales Tips (Part 1 of 3) (1)
Is your sales team stuck in a rut? Here are some tips to benefit any sales professional. Sales Professional’s Tip #1 – Improve Your Listening. People are comfortable with and trusting of salespeople who are excellent listeners.
Read moreCisco CCNA Service Provider Question of the Week
What are the three parts of the Cisco Hierarchical Network Model?
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