Training in Business

Training in Business Resources and Trends

How Not to Blow When You’re Stressed at Work

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

We all have bad days at work. Frustration and stress can creep up and snowball until the next thing you know, you feel like you have just had it and want to leave. You are no longer productive, only focusing on the negative things about your job. You may even start to complain to coworkers in hopes doing so will make you feel better, but that just drags them into your pit of despair. Okay, maybe that’s a little dramatic but you get the point. Not only does complaining not help, it can make the situation worse.

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Problem Management and Knowledge Management

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.

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PMP Exam Prep Question of the Week

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

While analyzing defects, the project team is attempting to isolate the cause of a quality problem on a project. They theorize the problem may be centered around the impact of one variable on another. Which of the following quality control techniques will confirm a relationship between the variables and why?

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How Poor Funnel Structures Defeat Sales Coaching, Reduce Sales

Cisco, Cloudera, Featured, Professional Development, Project Management, Routing & Switching, Technology, Training in Business

This is a story about two companies’ sales funnels. One company has a sales funnel that improves win rates, the other doesn’t. Company A uses the most common approach, orienting its sales funnel to the steps of its sales process: qualifying, solution identified, quotation provided, demonstration delivered, etc. You know the drill.

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