Capturing Hearts and Minds with Education-based Marketing

Your sales training challenge: Your sales associates need to believe in your product and know when to recommend it to customers. But what happens when your sales associates are not yours alone, and they have countless other brands from which to choose to meet customers’ needs? You need to win their hearts and minds so they promote your brand first.

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Avaya Aura Communication Branch Gateway Standard Local Survivability

Standard Local Survivability (SLS) is a cost-effective alternative well suited to a branch location that does not have sophisticated telephony needs. In contrast to the server-based survivability features, SLS operates entirely from the H.248 Branch Gateway and requires a data set comprised of CM translations (survivable ARS analysis and configuration data). When you log into a H.248 Media Gateway via CLI you have likely noticed the screen message “Survivable-call-engine is disabled.” Let’s take a look at what this means.

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How to Monitor VMware vSphere Distributed Switches

It’s not uncommon for different teams to be managing the virtual switch and physical switch configurations. This can make it very difficult to troubleshoot unless each configuration parameter has been gone through manually. There have been enhancements to the vSphere Distributed Switch over the past few years to address these operational challenges.

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