Customers are increasingly making buying decisions based on the quality of their experience with a vendor rather than pricing and products. According to the “Customers 2020: The Future of B-to-B Customer Experience” Walker report, customer experience will be the key brand differentiator for organizations.
Read moreIt’s common knowledge that earning an AWS certification is a great way to qualify your experience in the eyes of your peers and employer and to increase your organization’s proficiency with AWS-based applications. However, there is another benefit that has not be quantified until now. Results from the 2014 IT Skills and Salary Survey conducted by Global Knowledge and Windows IT Pro revealed that the average pay of four AWS certifications exceeded $100,000. While there is no guarantee that a certification equals a six-figure salary, it certainly couldn’t hurt.
Read moreEngaging. Memorable. Unexpected. Which of those words describes your training? If you had to rank these in order of importance, unexpected would most likely be at the bottom of the list.
Read moreYou have taken on the role of project manager for a project already underway. Fortunately, the previous project manager maintained project documentation. What document should explain how scope changes will be managed?
Read moreWhat roles do employees and managers have when it comes to making change happen within an organization? Employees turn to their managers for cues on what strategies and priorities are important within a company.
Read more