When a user attempts to print to their Microsoft Office Document Image Writer, the only printer to choose from, nothing happens with their directly-attached printer. What should you do to fix the problem?
Read moreThe ramp-up time for new sales reps is typically six months or longer, and on average sales reps stay in their position for fewer than two years.
A comprehensive on-boarding program can shorten this ramp-up period, ensure sales success, and reduce tur…
Read moreWe’ve all gotten phished before. Phishing is the practice of using fraudulent emails and copies of legitimate websites to extract private data from users for illegal or malicious reasons. Every email user at some point in time will get some sort of phishing email. It’s nearly guaranteed, and their frequency is increasing each day.
Read moreThe latest research and statistics show that today’s learners are distracted and overworked. They’re asked to do more with less time, money and resources. On the training front, there’s a similar evolution. Taking employees away from busy schedules for a week of instructor-led training (ILT) is rapidly becoming impossible.
Read moreWith all of the recent news about IT security breaches and data theft, you may question why anyone would put anything in the cloud. The impact of these of security breaches can be quite overwhelming: up to 80 million of Anthem’s customers had their personal information stolen; up to 60 million credit card numbers were stolen from Home Depot; 76 million households and 7 million small business customers of JP Morgan Chase had their contact information stolen; and Target estimates its data breach costs $162 million. All of these as a result of IT security breaches. So is it really safe to put your IT computing out in the cloud?
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