It doesn’t matter if you work on a football field, a boardroom, cubicle or call center, each member of the team—from the CEO to the mailroom clerk—plays a vital role in an organization’s success each day, according to Joe Theismann, former quarterback for the Washington Redskins, Super Bowl XVII ring holder and International Avaya Users Group (IAUG) Converge 2015 keynote speaker.
Read moreInnovation and efficiency are easily derailed when you’re not aware of the battlefield. The age of agility forces us to track a lot of variables. Resilient types look ahead to innovate and diversify.
Read moreReturning customers are the heart of a successful business. Consequently, the ultimate goal must be to deliver a positive customer experience each and every time consumers reach out to your product, brand or service.
Read moreYou have become aware of a DoS tool that targets your public Web site which is co‐located at an ISP rather than in a DMZ off of your intranet. This DoS tool is present on numerous systems across the Internet, but it has also been discovered on a few intranet clients as well. After analyzing traffic captures, you discover that the DoS tool spoofs its source address in the 10.233.43.10‐50 range. Why is your Web server not being affected by this DoS traffic?
Read moreSales training is vital to maintaining a competitive edge in the sales landscape. This is particularly true during periods of organizational change, when new skills and roles, or dynamic market factors, need to be addressed.
A recent study conducted b…
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