Train the Trainer – Techniques that Constantly Inspire Successful Trainers

The dream begins with a teacher who believes in you, who tugs and pushes and leads you to the next plateau, sometimes poking you with a sharp stick called “truth.” – Dan Rather Teachers as primary Role Models do experience stress Teachers and mentors are the special few who pursue their careers in showing us […]

Read more

5 tips on how online project management tools can help your business

Projects need to be managed if they are to stay on task, on budget, and on time. Project management tools can help to define what each of the tasks involved in the project should be, when they should be carried out and by whom. Traditionally, project m…

Read more

Team Leadership training will enable you become a more effective leader

The saying leaders are born and not made is not entirely accurate, as those who said so are probably unaware of team leadership training. Fact of the matter is, companies have spent a significant amount of money every year to coach their managers to be…

Read more

Achieving Cisco UCM Class of Service with Partitions

Class of Service within Unified Communication Manager (UCM) is a way of controlling which phone numbers a particular device can call. For example, do you want the phone in the lobby to be able to call a long-distance number? Normally, we would not want this to be possible, and restricting the phone numbers a particular device can reach is used extensively within most corporations. Cisco Class of Service is achieved by implementing two components that allow great flexibility in this area. These two basic components are called Partitions and Calling Search Spaces.

Read more