Author: Training Industry Articles

As your company implements new policies and procedures, it is crucial to ensure that your workforce is properly trained in their use. The obvious course in training your employees might be to organize a seminar or training session to knock the training…

As more and more companies grapple with the idea of a gap in leadership to take them from where they are now to where they want to go, human resources departments are being urged to develop new leadership programs, devise new ways to pick out the poten…

It started as a trend, but now allowing “Bring Your Own Device (BYOD)” for use in the workplace is becoming an expectation among employees. In fact, within the next 20 years, it is anticipated that the majority of the global population will be connected to mobile devices 24/7. This means employees will also expect to access online workplace training through their mobile devices with on-demand access.

For new hires, the employee onboarding process sets the tone for their experience with the company. It’s important to make sure this process is memorable – for all of the right reasons – and that your new hires are set to excel.

Effective virtual customer education programs can elevate the customer experience by delivering consistent content that drives engagement and effectiveness. Read this article to examine the challenges and best practices for developing effective onboard…