Author: Training Industry Articles

One of the biggest challenges in the service industry is that many employees are promoted to management and supervisory positions without the proper training.

Blended learning isn’t a new concept in e-learning, yet its popularity continues to grow – and for good reason. This e-book looks at why it is so effective in engaging learners and how implementing a blended learning program can be a great decision for any organization.

You know the impact your culture has on your business. But how do you change your culture?

Though hub-and-spoke management may have worked in previous generations, the modern on-demand business culture requires quicker turnaround times and more streamlined decision-making.

Use an approach based on business models: the logic by which individuals, teams or enterprises create and deliver value and are compensated for doing so.