Author: Training Industry Articles

Whether a business is selling a product or a service, the company and the employees both benefit from training sessions. The key to successful training is to fully engage participants in the process. If people are bored and the session is uninspiring, …

Customers who rate your company a 5 on a 1 to 5 scale are six times more likely to purchase from you again than those who give you a score of 4.8. Their satisfaction is closely linked to retention: They are the lifeblood of your organization.

Although you’ve almost certainly heard corporate wellness programs being presented as investments that keep employees healthier and make your workplace more productive, it can be difficult to encourage people to take part.

Virtual training can help new employees quickly acclimate to company culture and procedures. Read this article to explore the challenges of and best practices for developing effective onboarding programs for new hires.

As leadership becomes more a matter of persuading than directing, leaders are turning to storytelling. Personal stories, success stories, cautionary tales—properly told, they all pack the emotional punch you need to get others to pay attention and buy into your idea.