Even companies that enjoy the luxury of representing a line of clearly superior products realise that those products will not sell themselves. As a minimum, companies need a sales force comprised of skilled professionals who understand the application …
Read moreBecoming a strategic and consultative Sales Superstar requires significant changes to your “world view” – how you think about yourself, and how you think about your relationships with key stakeholders. You are faced with new ways of thinking, many of w…
Read moreAn inspired and motivated workforce is essential for any business that hopes to stay ahead of the competition. But just how do you motivate people? What kind of leadership do people respond to? And how can you improve the quality of leadership in your …
Read moreCustomer experience programs fall under a number of titles – customer services; customer satisfaction; customer focus; customer orientation; etc.
The post Making the Most of Customer Service appeared first on Sandler Training.
We’ve all read the estimates on how much more expensive it is to find new clients than it is to nurture and retain existing ones. One of the most important ways to retain clients is to view an honest understanding of their interactions with your compan…
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